Know-How Exchange : Career/Training

First it would depend on the type of products or services. Are you looking to build an outbound call center with "phonemarketers" (i dont like that term) who operate off of a script? Or will these people be acutally free to build selling relationships?

It makes a major difference.

Have you heard of the Action Selling Process?

Action Selling is a complete selling process sales forces use to differentiate their company and their products or services. Doesn't matter if it's an over-the-phone or in-the-field sales force. Salespeople who master Action Selling increase sales at a rate that is 6X greater than those without training. Simply put, Action Selling professionals, make more money because they have a simple, easy-to-follow process. Sure salespeople must have product training but the also need to follow a proven process that works.

- Action Selling outlines an easy-to-follow process that shows salespeople how and when to use five critical selling skills. These skills have been proven to have the greatest impact on gaining customer commitment.
- Action Selling merges critical selling skills with relationship skills. When salespeople follow the “Acts” of the Action Selling Process, they become synchronized to how prospects make decisions. The results: greater customer commitment, loyalty and trust.
- More than any other program, The Action Selling Training System transfers these skill sets into changed behavior, resulting in consistent and long-term field or phone success.
- Action Selling provides a sales environment based on research-proven skills, conceptual framework and selling language that turn individual salespeople into a record-breaking sales force.

Look us up on my profile if you want more info.

To Your Success