Question

Topic: SEO/SEM

Need Help With Google Optimizer

Posted by AriRose on 500 Points
I have 2 key landing pages that I want to test with Google Optimizer and need suggestions where to start.

The first page is https://www.cpehr.com/california-hrconsulting.html. For January, this page had a bounce rate of 79% and a conversion rate of .6%.

The second page is https://www.cpehr.com/california-hroutsourcing.html. This page has a bounce rate of 39% and a conversion rate of 3.38%.

These pages are almost identical, except for the keywords. I'm a little baffled why the different response rates. Can you suggest which key changes to focus on first to begin A/B or Multivariate testing on these pages? Thank you.
To continue reading this question and the solution, sign up ... it's free!

RESPONSES

  • Posted by Inbox_Interactive on Member
    I don't think they are identical...there is a little more white space on the one that is doing better.

    The other page looks much more compressed, while the better performer is, to me, much easier to read.

  • Posted by Jay Hamilton-Roth on Member
    I'll assume that your sample size for both is similar.

    The beauty of testing (A/B or multivariate), is that you identify the variables you want to change, change them, and don't have to logically decide why one is better than another. It's like the experts that go over the stock market numbers at the end of the day - people have guesses, but the numbers speak for themselves.

    For key changes: Your page title, your headings, your big graphics, and your call to action.
  • Posted by Pepper Blue on Accepted
    Hi AriRose,

    I agree with Inbox Interactive, there is a big difference between the 2 landing pages, and "B" is much easier to read and much more compelling, so I am not surprised at the big differences.

    Jay's point is right-on, let GWO do the work for you, just remember the more combinations (sections and variations) you test, the longer it will take to collect meaningful test results - and it could take a long, long time if you have a high number of combinations and low traffic.

    What to test? Everything:

    Products/Services (focus on higher profit ones, put in prime position), headlines, taglines (usually under logo), offers, guarantees, testimonials, "hero" shots, calls-to-action, calls-to-action buttons, urgency (call in 24 hours, offer ends February 29th), bold-face, italics, highlight - only you can determine what is most appropriate, but these are the big ones.

    If you don't want to wait for the GWO results and want to speed things up, just do it the old-fashioned way by measuring how many more times the phone rings or how many email requests you get, but this will mean you need to pretty much use simple A/B and not true multivariate.

    Good luck, I hope that helps.
  • Posted by excellira on Accepted
    Keyword selection can have a significant impact on conversion so that is not surprising.

    Other factors are:

    1. the outsourcing page has bullet points sooner than the consulting page.

    2. The outsourcing page breaks up the text.

    Both can have an impact on conversion. Using varying paragraph length, bullet points, blockquote, and more can also help.

    The call to action is simpler and more direct on the outsourcing page and is probably helping.

    What surprises me is the headline and this is justification for testing alone. I would have suspected that the consulting headline would have outperformed the outsourcing variant. What you think can be a good start but in the end, it's about what is proven to test well that counts.

    Where I would go from here is to start a/b testing the outsourcing page by changing one element at a time (IE headline, call to action, etc.

    Great test. Thanks for posting it.

    -Greg Hill
    Trinity Search Engine Marketing
  • Posted by excellira on Member
    By the way, you've implemented many great conversion strategies on your pages. They are light years ahead of where they were last year. Great job.

    For those of you viewing these pages at a later date the outsourcing page is an excellent example of a landing page.
  • Posted by excellira on Member
    I'm receiving a 404 on the landing pages so I assume you've taken them down but one thing struck me yesterday that I forgot to convey.

    You seem to have two headlines which I think might be a bit confusing. On the outsourcing page I recommend testing a single headline.

    -Greg
    Trinity Search Engine Marketing
  • Posted by Inbox_Interactive on Member
    The links in the thread may not work because they have periods at the end.
  • Posted by excellira on Member
    Dohhhh...
  • Posted by AriRose on Author
    Thanks for the good post everyone. I'll incorporate your ideas and let you know how its going.
  • Posted on Accepted
    Thanks for posting - good data to think about.

    Sometimes it is hard to say WHY. That is why you use data and test.

    One thing you did not mention was how people were getting to this page. People like everything to make sense - if you click on an ad that says "outsourcing report" the landing page should say the same thing. If the landing page says "HR Report"then people get confused and leave.

    Here are some other ideas of what to test.

    1) Put the form above the fold.

    2) Move the "hero" image to the top left.

    3) For the image, unstead of the clip art of people, try a mini version of 1-2 pages of the report. Show a cool graph or something that people want. No one really thinks they will look like the people in the photo once they get your report :)

    For reference, we have gotten 8-10% conversion rates for various PPC campaigns to this page or relatively similar pages (matching headlines on the page to the ad/keywords): https://www.hubspot.com/imk
  • Posted by georgi.stoilov on Member
    OK - if they are identical - by the way I could not open the pages - and only the keywords differ, than the most obvious explanation is that the landing page with the higher bounce rate and lower conversion rate simply needs change of the keywords.

    But I would like to ask you to also check the funnel process and how people get to this pages. may be the reason is the funnel process.

    There are too many factors. Do you have at least monthly statistics for both pages.
  • Posted by AriRose on Author
    Sorry for the bad link - the "period" was included in the URL above. Try

    https://www.cpehr.com/california-hrconsulting.html

    and

    https://www.cpehr.com/california-hroutsourcing.html
  • Posted on Accepted
    I can't see your links, but 2 top things I know
    1. Google reads top left and down in the first space you have.
    2. Content of another companies page with similar wording can effect your pages scores.
    I found this site helpful.
    https://www.redflymarketing.com/blog/10-ways-to-increase-your-adwords-quali...
    and I just started reading this one
    https://www.conversion-rate-experts.com/articles/101-google-website-optimiz...
    But that is the best I can do without seeing it.
    Sorry
  • Posted by excellira on Accepted
    Hi MarketingCat,

    Do you have a citation for the following comment:

    "1. Google reads top left and down in the first space you have."


    The SEs tend to read top-down when crawling code so I'm curious if you are instead referring to visitors. If so, they tend to read in an "F" pattern but that pattern changes based upon the page type.

    Looking forward to your response.

    Thanks.

    -Greg

  • Posted by ReadCopy on Member
    Not directly related, but you might find this free resource mighty useful: https://blackwhite.uk.com/free.htm

Post a Comment